Rally Support

Contact support

Email hello@echoaisms.com.

To help us respond, include:

• The email address associated with your Rally account.
• Whether you are a merchant, organizer, or participant.
• The rally or deal name, if applicable.
• A short description of what happened and what you expected.
• A screenshot, if it helps explain the issue. Do not include a full card number, password, authentication code, or other sensitive credential.

For product fulfillment, shipping, returns, refunds, or creator commissions, contact the merchant listed on the rally page. The merchant is the seller and handles those requests.

MCP documentation

Integrating with the Rally connector? See the Rally Connector — MCP Documentation for the demo endpoint, test API key, tools, and quick-check curl examples.

Start with these answers

• Who can start a rally?
• Where does the money go?
• What happens if a rally doesn’t fill?
• Do participants need to download an app?
• Who handles shipping, returns, and organizer rewards?

Privacy requests

To request access to, correction of, or deletion of personal information, email hello@echoaisms.com with the subject line Privacy request. We may need to verify your identity before completing the request.

Report a security concern

Email hello@echoaisms.com with the subject line Security concern. Describe the issue without including passwords, full payment-card numbers, authentication codes, or instructions that could put other users at risk.